InterWrite has an active and responsive users forum where you can get expert help with questions about any InterWrite hardware or software.
I tested the forum recently and got a prompt response, so taking a minute to register may be a smart investment. Here is how:
1. Go to http://www.interwritelearning.com/forum/index.php and click the ‘Register’ link.
2. Complete the required information on the registration form. (Suggestion: Use your network username and your GroupWise password.) Complete the text recognition ‘challenge’ and click ‘Submit’
3. You will be required to validate your registration via an email link that will be sent in a few moments. If it does not show up in your mailbox, check your ‘Junk’ folder.
4. Tip: Bookmark the forum URL so that in future you will be able to login and post a question quickly and easily.